FastPay Casino Legal Rules, Licence and Account Security

Play with bonus

FastPay Casino is operated by Dama N.V., with headquarters in Willemstad, Curacao. The service operates under Curacao e-gaming licence OGL/2023/174/0082, issued by the Curacao Gaming Control Board.

There is no Australian local licence stated in the official information, so the applicable framework is Curacao law. This legal position is separate from the technical safeguards: SSL encryption secures traffic, while game outcomes use independently certified RNG. The FastPay Casino licence in Curacao should not be presented as an Australian authorisation.

The rules with the most immediate account impact are direct: one account per person, no account sharing, and no VPN use. Breaking these conditions can lead to blocked accounts, suspended payouts, or confiscated winnings in restricted circumstances.

Who operates FastPay Casino

Dama N.V. operates the service from Willemstad, Curacao. FastPay Casino was created in June 2018 by a group of affiliates, which is separate from the question of which regulator issued the applicable licence.

Casino4u and Cobber are sister casinos with the same owner and support relationship. Their connection does not remove the requirement to follow the separate account rules applying to each service.

Licence, jurisdiction and security

The applicable authorisation is Curacao e-gaming licence OGL/2023/174/0082, issued by the Curacao Gaming Control Board. The Curacao licence held by FastPay Casino belongs to the Curacao framework and is not an Australian local licence.

SSL encryption secures all traffic, and game outcomes use independently certified RNG. These are technical and game-integrity measures, not a replacement for checking the legal framework or the FastPay Casino Terms and Conditions.

Account restrictions and other binding conditions should be read in the Terms and Conditions that apply at FastPay Casino. Where a rule refers to excluded bonus games, the relevant list is in paragraph 14.16 of those terms.

Account rules and duplicate accounts

One account per person is strictly enforced. If one person creates multiple accounts, all accounts may be blocked and payouts suspended, so a second registration should not be used as a workaround for a closed or inaccessible account.

• The same physical address may be treated as a duplicate-account indicator.
• The same static IP address may be treated as a duplicate-account indicator.
• The same device may be treated as a duplicate-account indicator.
• The same payment system may be treated as a duplicate-account indicator.

Account sharing with a relative, friend, or any other third party is prohibited, and the account holder remains responsible for activity carried out through the account. The registration email cannot be changed after registration, while inaccurate personal data can prevent verification and block withdrawal of winnings.

VPN and access restrictions

VPN use is prohibited. If a VPN is used to access a game that is banned in the player’s country, winnings from that game may be confiscated.

• Do not use a VPN to bypass a provider or country restriction.
• If a game is unavailable, treat the restriction as a provider or country condition rather than trying another connection.
• Before travelling abroad, contact support to check which providers are allowed for the country of residence.

Live chat is available 24/7 through the green tab in the bottom-right corner. This is the appropriate checkpoint when travel, country access, or a provider block creates uncertainty.

Security and account access

Two-factor authentication is available through Google Authenticator in the Security page of the Profile. The same security area is used for password changes, while the registration email remains fixed after account creation.

1. Open Profile, go to the Security page, link Google Authenticator, scan the displayed QR code, and enter the generated code.
2. For a forgotten password, select Sign In, use “Forgot Your Password?”, enter the registered email, and follow the reset instructions.

If access to the registration email is lost, the address cannot be replaced through the account. Contact customer support with other account details, and do not create another account to regain access.

Data retention and related services

Personal data is retained for 5 years after account closure under the Privacy Policy. Closing an account therefore does not mean that all personal information is removed immediately.

Casino4u and Cobber are the named sister casinos sharing the same owner and support relationship. A request concerning related accounts should be made directly to support rather than treated as an automatic account action across services.

Legal questions and next steps

For a duplicate-account notice, VPN-related access question, or another account rule that needs a case-specific answer, use the option to contact FastPay Casino support through the confirmed support channels.

Questions about limits, cooling-off periods, or self-exclusion should be handled through the dedicated responsible gambling tools page rather than inferred from the general account rules.

Document-upload and verification decisions follow a separate process, so rejected documents should be addressed through customer support with the account details and the relevant correction information.

FAQ

Who is the operator of FastPay Casino?

FastPay Casino is operated by Dama N.V., which has headquarters in Willemstad, Curacao.

What is the FastPay Casino licence number?

The licence number is OGL/2023/174/0082, issued under the Curacao e-gaming framework by the Curacao Gaming Control Board.

Does FastPay Casino have an Australian licence?

No Australian local licence is stated in the official information. The service operates under the Curacao framework.

What happens if I create multiple accounts?

Multiple accounts may be blocked and payouts suspended. Duplicate-account indicators include the same physical address, static IP address, device, or payment system.

Can I use a VPN at FastPay Casino?

No. VPN use is prohibited, including when it is used to bypass a provider or country restriction.

What happens to winnings earned via VPN?

Winnings from a game banned in the player’s country may be confiscated if the game was accessed through a VPN.

What is the data retention policy?

Personal data is retained for 5 years after account closure under the Privacy Policy.

How do I set up two-factor authentication?

Install Google Authenticator, open the Security page in Profile, scan the displayed QR code, and enter the generated code on that page.

What are the FastPay Casino sister casinos?

Casino4u and Cobber are the named sister casinos. They share the same owner and support relationship.

Is my personal data safe at FastPay Casino?

SSL encryption secures traffic, and game outcomes use independently certified RNG. These measures should be considered alongside the Privacy Policy and the stated 5-year data-retention period.